Softcare acts like an administrative assistant, enabling supervisors to:

  • assign and transfer cases and caseloads
  • initiate and terminate staff access to cases
  • authorize eligibility for service
  • authorize special benefits or services for clients
  • open and close cases
  • assign or make referrals to outside services
  • review and coordinate staff schedules
  • monitor service process and progress according to approved plans
  • monitor due-dates for actions, reports and assignments
  • monitor practitioner contacts and time spent with clients
  • monitor case recording for completeness and timeliness
  • create ad hoc reports on clients and services
  • assure the validity of service statistics

See also:

  • Softcare Solutions
  • Solutions For Helping People
  • Case Manager
  • Solutions For Practioners
  • Solutions For Managers