News And Blog Posts

B-Corp Benefit Report 2015

Softcare® is a B-Corp based in Toronto, Canada.

Softcare® works with non-profit human services agencies that provide publicly and charitably-funded programs of healthcare and social services to people in need.

Our purpose is enabling provider agencies to deliver more client services and results, with available funding.

By increasing the impact of their services, community agencies enable more clients to depart, no longer needing the help they came for, as a result of the help they got.

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Measuring Service Performance


Measuring service performance is a challenge for most human service agencies. Service performance is more than clients-served, contacts-made, sessions-conducted, or procedures-performed. Service performance is measured in progressive changes in client condition, reaching a point, specific to each client, where the client can depart service, no longer needing the help they came for.

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A New Frontier


Real Time Evaluation (RTE) is the next generation of technology for human services.

RTE yields useful service intelligence gleaned from hundreds of cases of successful clients that have obtained help, and departed, no longer needing that help.

RTE tells practitioners what the probability of success with each new client can be, by comparing them with successful clients that have departed from service.

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An Extraordinary Opportunity


There is never enough funding for human services to meet service demand, but increasing service performance can generate more care and effect with clients from every funding dollar.

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