an-extraordinary-opportunity

There is never enough funding for human services to meet service demand, but increasing service performance can generate more care and effect with clients from every funding dollar.

Every human services agency can increase service performance by increasing effort, effect and impact: more client care, enabling more clients to achieve more of their goals, resulting in more clients departing service, no longer needing the help they came for.

Increasing service performance adds value to client care, representing both funding offsets and client benefit. By generating more services and effects with clients, with available funding, publicly and charitably-funded agencies can generate substantially greater client and public benefit.