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  • The value of care in human services is client help. To determine the value for money of healthcare and social services requires measuring that help, but the cost of comparative evaluation and cost-benefit studies is beyond the reach of most non-profit agencies.
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  • There is never enough funding for human services to meet service demand, but increasing service performance can generate more care and effect with clients from every funding dollar.
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  • Real Time Evaluation (RTE) is the next generation of technology for human services. RTE yields useful service intelligence gleaned from hundreds of cases of successful clients that have obtained help, and departed, no longer needing that help.
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  • Social equity measures the increase in benefit for clients and funding offsets for funders, but saving money, costs money.
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  • Increasing service productivity adds a true measure of value to the care and effect provided by human service agencies.
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  • Softcare assists human service agencies to increase their capacity and capability to provide client services through the adaptation of information technology to their service delivery processes. We call the assistance we provide Softcare Solutions.
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  • Social equity is the measure of value added by increasing the impact of services with clients.
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  • Thousands of non-profit agencies provide publicly and charitably-funded programs of healthcare and social services to people in need. Demand for their services has always exceeded supply..
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  • Measuring service performance is a challenge for most human service agencies. Service performance is more than clients-served, contacts-made, sessions-conducted, or procedures-performed..
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  • In 2015, Softcare worked with five community agencies delivering child and family, mental health, social assistance and employment services. Together they received $8.6 million in funding, employing 127 practitioners, who worked with 2,915 clients..
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  • Softcare technology and services help people employed by non-profit agencies to deliver more help, with greater effect, for people in need. Softcare helps publicly and charitably-funded, non-profit agencies, delivering services like child and family, community mental health, home care, addictions, corrections, social assistance and employment services..
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  • CaseManager is a business application developed specifically for the management of human services at the levels of case, service, and program. It addresses common service processes performed by practitioners at the level of an individual case..
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