The value of care in human services is client help. To determine the value for money of healthcare and social services requires measuring that help, but the cost of comparative evaluation and cost-benefit studies is beyond the reach of most non-profit agencies.
Real Time Evaluation (RTE) is the next generation of technology for human services. RTE yields useful service intelligence gleaned from hundreds of cases of successful clients that have obtained help, and departed, no longer needing that help.
Softcare assists human service agencies to increase their capacity and capability to provide client services through the adaptation of information technology to their service delivery processes. We call the assistance we provide Softcare Solutions.
In 2015, Softcare worked with five community agencies delivering child and family, mental health, social assistance and employment services. Together they received $8.6 million in funding, employing 127 practitioners, who worked with 2,915 clients..
Softcare technology and services help people employed by non-profit agencies to deliver more help, with greater effect, for people in need. Softcare helps publicly and charitably-funded, non-profit agencies, delivering services like child and family, community mental health, home care, addictions, corrections, social assistance and employment services..
CaseManager is a business application developed specifically for the management of human services at the levels of case, service, and program. It addresses common service processes performed by practitioners at the level of an individual case..